Terms and Conditions

As of September 2015


§1 General

These terms and conditions apply to all contractual relationships between Art by Manuel Süess and its customers.

If the terms and conditions are available in several languages, the German version shall prevail in each case.

§2 Conclusion of the Contract

The contract comes to conclusion after the customer’s order has been confirmed by Art by Manuel Süess.

Art by Manuel Süess requires an advance payment of 30% of the contract value for the conclusion of contracts of major orders and of commission works. No money will be refunded.

§3 Copyright

The copyright remains with the artist unless otherwise agreed.

The customer shall not be entitled to produce or reproduce.

§4 Retention of Title

Art by Manuel Süess retains title of all products until the purchase price has been fully paid.

§5 Prices

All stated prices are in CHF and excluding VAT.

§6 Payment

Payments shall be made within 21 days after conclusion of contract.

Payments shall be made either by credit card, PayPal or bank transfer.

Cash payment upon pickup is only possible upon preceding agreement.

§7 Delivery, Shipment, Handover

Delivery, shipment or handover will take place after full payment has been received.

§8 Delivery

Packing and shipping charges are charged separately.

A claim for compensation or annulation of the contract by the customer due to delay of shipping is excluded.

The customer acknowledges that in case of international delivery custom duties and taxes can be charged upon receipt and the customer has to bear all custom duties and taxes. Furthermore the customer is aware that there can be import restrictions.

§9 Pickup at Studio

Pickup at studio is possible upon preceding agreement. By appointment only.

If the customer takes care of the shipment, the shipping company has to provide an authorization signed by the customer or the customer shall be present.

§10 View Painting at Studio

Most of my paintings can be viewed at my studio. By appointment only.

§11 Return / Exchange

Return or exchange of products is only possible if wrong or defective products have been delivered. Wrong deliveries or obvious defects have to be claimed in writing by the customer within 5 days upon receipt.

After clarification and agreement with Art by Manuel Süess the products have to be returned in their original packing. Unless otherwise agreed the customer has to bear all shipment cost.

§12 Technical and Design Deviations

The customer acknowledges that deviations of colour and condition to published photos are possible and due to technical reasons unavoidable.

The customer acknowledges that colour and impression of paintings, art prints, art objects and other art products can change due to environmental influences.

The customer acknowledges that wood is a living material and that products made of wood can be distorted due to temperature and moisture differences.

The customer is responsible to establish contact with Art by Manuel Süess in advance of a purchase should anything have remained unclear.

§13 Discount certificates and vouchers

Discount certificates and vouchers of Art by Manuel Süess can only be used at a purchase that takes place directly with Art by Manuel Süess.

A maximum of one discount certificate or voucher can be used per purchase.

No money will be refunded.

§14 Privacy Policy

Art by Manuel Süess respects your privacy. We comply with the rules of privacy of the Swiss law. All submitted and collected data will be only used for the purpose of the business connection with the customer. We do not sell your personally identifiable information to third parties. You have the right to receive information free of charge about your saved data as well as the right to amend or delete any collected data.

Art by Manuel Süess shall be entitled to amend its privacy policy at any given time.

§15 Final Clause

Prices may change without notice.

Our terms and conditions apply in its current version as amended at any given time.

If single regulations of the terms and conditions become invalid, all other regulations stay untouched and valid. Invalid regulations are replaced by legal regulations.

Only the laws of Switzerland shall apply, even if the order is made abroad.

The place of jurisdiction is the registered business address of Art by Manuel Süess.